Freshsales vs Salesforce
AI visibility head-to-head, CRM / Sales Software — run #65 (2026-08-01). Salesforce leads with statistical confidence (non-overlapping 95% CIs).
Freshsales
30.5
95% CI27.9–33.0
Industry rank#5
perplexity22.0
google-search18.2
openai-search28.9
openai35.2
anthropic22.2
google18.8
vs
Salesforce · leads
47.9
95% CI45.2–50.6
Industry rank#3
perplexity44.3
google-search45.7
openai-search49.7
openai49.0
anthropic41.9
google46.6
By question type
Share of answers mentioning each brand, split by the intent behind the question. The panel asks 10 prompts of each type, so a lead here shows where one brand wins — not just that it wins overall.
| Question type | Freshsales | Salesforce |
|---|---|---|
| Recommendations “What's the best option for me?” | 19% | 58% |
| Comparisons “How do the top options stack up?” | 17% | 30% |
| Ready to buy “Which one should I actually get?” | 34% | 40% |
| Problem-solving “I have this problem — what fixes it?” | 8% | 56% |
| Informational “How does this kind of product work?” | 66% | 78% |
Bold marks the higher point estimate; the headline verdict above uses non-overlapping confidence intervals. Methodology
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