Freshsales #5 in CRM / Sales Software
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Score over time
Shaded band = 95% bootstrap confidence interval. Orange markers = methodology events (model releases, panel versions). How this works
By model
Perplexity
Gemini + web search
ChatGPT + web search
ChatGPT (OpenAI)
Claude (Anthropic)
Gemini (Google)
By question type
Where Freshsales shows up, by the intent behind the question. Every crm / sales software panel asks the same balanced mix — 10 prompts per type — so these rates are directly comparable. A gap here (strong on recommendations, invisible on comparisons) is where AI visibility is being won or lost.
| Question type | Mentioned | Recommended |
|---|---|---|
| Recommendations “What's the best option for me?” | 14% | |
| Comparisons “How do the top options stack up?” | 10% | |
| Ready to buy “Which one should I actually get?” | 25% | |
| Problem-solving “I have this problem — what fixes it?” | 5% | |
| Informational “How does this kind of product work?” | 50% |
What the AIs say
Real answers from the latest measurement in which Freshsales appeared — the receipts behind the score.
Claude (Anthropic) · recommended · listed #1
"Cheapest CRM with email automation for a realtor?"
…reat automation, but pricier — mentioning for comparison **3. Realvolve** — ~$49/month - Workflow automation, decent email sequences **4. Freshsales (Freshworks CRM)** — Free tier available, paid from ~$9/month - Not real estate-specific, but has solid email automation - Great if you want to save money and don't need industry-…
Gemini (Google) · recommended · listed #1
"Freshsales vs Zoho CRM — which one wins?"
The battle between **Freshsales (by Freshworks)** and **Zoho CRM** is one of the classic matchups in the CRM space. Both are excellent tools, but they cater to very different types of users. Here is the short…
Gemini + web search · listed #1
"Compare Freshsales and Zoho CRM on price and features."
When choosing between **Freshsales** (by Freshworks) and **Zoho CRM**, the decision generally comes down to a trade-off between **simplicity and out-of-the-box communication** (Freshsales) versus **deep customizati…
ChatGPT (OpenAI) · recommended · listed #1
"Freshsales vs Zoho CRM — which one wins?"
Short answer: neither is an absolute “winner.” Freshsales (Freshworks CRM) wins when you want a clean, sales-first product that’s quick to set up and includes built-in phone/email and simple AI. Zoho CRM wins when you need deep customiza…
ChatGPT + web search · listed #1
"Compare Freshsales and Zoho CRM on price and features."
Below is a concise, up-to-date comparison of Freshsales (Freshworks CRM) and Zoho CRM focused on price and key features. Prices and feature pages were checked on Aug 1, 2026 — if you want I can re-check any specific plan or region. Qu…
Perplexity · listed #1
"Compare Freshsales and Zoho CRM on price and features."
Freshsales is generally **cheaper at the entry and mid tiers**, while Zoho CRM is usually **stronger on breadth of features and customization**. Freshsales starts at **$9/user/month** on ann…
Where the AIs get it from
Domains cited by search-backed answers that mentioned Freshsales (113 answers, 2026-08-01). Your own domain is highlighted — presence in the others is the GEO opportunity.
| Cited domain | Answers citing it |
|---|---|
| youtube.com | 64 |
| reddit.com | 57 |
| monday.com | 47 |
| zapier.com | 44 |
| forbes.com | 40 |
| hubspot.com | 37 |
| zoho.com | 35 |
| salesforce.com | 28 |
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Head-to-head: Freshsales vs HubSpot · Freshsales vs Pipedrive · Freshsales vs Salesforce — or the full CRM / Sales Software leaderboard.
Data from run #65. Methodology