American Family Insurance vs USAA
AI visibility head-to-head, Car Insurance (US) — run #86 (2026-08-01). USAA leads with statistical confidence (non-overlapping 95% CIs).
American Family Insurance
14.7
95% CI9.9–19.0
Industry rank#13
openai13.7
anthropic16.6
google18.2
perplexity13.0
vs
By question type
Share of answers mentioning each brand, split by the intent behind the question. The panel asks 10 prompts of each type, so a lead here shows where one brand wins — not just that it wins overall.
| Question type | American Family Insurance | USAA |
|---|---|---|
| Recommendations “What's the best option for me?” | 2% | 75% |
| Comparisons “How do the top options stack up?” | 11% | 15% |
| Ready to buy “Which one should I actually get?” | 0% | 20% |
| Problem-solving “I have this problem — what fixes it?” | 1% | 4% |
| Informational “How does this kind of product work?” | 8% | 17% |
Bold marks the higher point estimate; the headline verdict above uses non-overlapping confidence intervals. Methodology
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