HubSpot #1 in CRM / Sales Software
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Score over time
Shaded band = 95% bootstrap confidence interval. Orange markers = methodology events (model releases, panel versions). How this works
By model
Perplexity
Gemini + web search
ChatGPT + web search
ChatGPT (OpenAI)
Claude (Anthropic)
Gemini (Google)
By question type
Where HubSpot shows up, by the intent behind the question. Every crm / sales software panel asks the same balanced mix — 10 prompts per type — so these rates are directly comparable. A gap here (strong on recommendations, invisible on comparisons) is where AI visibility is being won or lost.
| Question type | Mentioned | Recommended |
|---|---|---|
| Recommendations “What's the best option for me?” | 88% | |
| Comparisons “How do the top options stack up?” | 33% | |
| Ready to buy “Which one should I actually get?” | 76% | |
| Problem-solving “I have this problem — what fixes it?” | 62% | |
| Informational “How does this kind of product work?” | 82% |
What the AIs say
Real answers from the latest measurement in which HubSpot appeared — the receipts behind the score.
Claude (Anthropic) · recommended · listed #1
"Which budget CRMs are actually good?"
# Budget CRMs Worth Considering Here's an honest rundown based on common use cases: **HubSpot CRM (Free tier)** - Genuinely usable free version, not just a trial trick - Good for contact management, basic pipelines, email tracking - Gets expensive fast if you need marketin…
Gemini (Google) · recommended · listed #1
"What's the best CRM for a small business?"
…o help you find the right fit, here is a breakdown of the best small business CRMs for 2024, categorized by what they do best. --- ### 1. HubSpot CRM: Best Overall & Best Free Option HubSpot is the industry standard for a reason. Its free tier is incredibly generous, and the user interface is clean, modern, and easy to lear…
Gemini + web search · recommended · listed #1
"Recommend a good CRM with a solid free plan."
…orms have recently tightened their free limits, so it is important to know the exact guardrails before you migrate your data. --- ### 1. HubSpot CRM **Best for:** Small teams looking for an all-in-one, highly polished, and intuitive platform. HubSpot is the gold standard for usability. It combines sales, marketing, and cus…
ChatGPT (OpenAI) · recommended · listed #1
"What's the best CRM for a small business?"
…u prefer something easy to set up vs. highly configurable and scalable? Top CRM choices for small businesses (strengths & when to pick) - HubSpot CRM - Strengths: Free tier, extremely easy to use, built-in marketing tools and forms, excellent for inbound marketing. - Best if: You want an easy, no-cost start and plan to…
ChatGPT + web search · recommended · listed #1
"Recommend a CRM for a startup that's scaling quickly."
…plus the key trade-offs and a recommended next step so you can pick fast. Shortlist (best options for a startup that’s scaling quickly) - HubSpot CRM — Best if you need rapid time-to-value plus marketing + sales + service in one platform. HubSpot’s free Smart CRM is full-featured for getting started, and HubSpot’s startup p…
Perplexity · recommended · listed #1
"Recommend a good CRM with a solid free plan."
A strong default choice is **HubSpot CRM** if you want the easiest free plan to start with, because its free tier supports **unlimited users** and has no credit card requirement.[6][11][13] If you want the most gener…
Where the AIs get it from
Domains cited by search-backed answers that mentioned HubSpot (387 answers, 2026-08-01). Your own domain is highlighted — presence in the others is the GEO opportunity.
| Cited domain | Answers citing it |
|---|---|
| reddit.com | 214 |
| youtube.com | 197 |
| monday.com | 139 |
| zapier.com | 139 |
| hubspot.com own domain | 124 |
| forbes.com | 99 |
| salesforce.com | 88 |
| vertexaisearch.cloud.google.com | 81 |
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Head-to-head: HubSpot vs Pipedrive · HubSpot vs Salesforce · HubSpot vs Zoho CRM — or the full CRM / Sales Software leaderboard.
Data from run #65. Methodology