Close #7 in CRM / Sales Software
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Score over time
Shaded band = 95% bootstrap confidence interval. Orange markers = methodology events (model releases, panel versions). How this works
By model
Perplexity
Gemini + web search
ChatGPT + web search
ChatGPT (OpenAI)
Claude (Anthropic)
Gemini (Google)
By question type
Where Close shows up, by the intent behind the question. Every crm / sales software panel asks the same balanced mix — 10 prompts per type — so these rates are directly comparable. A gap here (strong on recommendations, invisible on comparisons) is where AI visibility is being won or lost.
| Question type | Mentioned | Recommended |
|---|---|---|
| Recommendations “What's the best option for me?” | 16% | |
| Comparisons “How do the top options stack up?” | 10% | |
| Ready to buy “Which one should I actually get?” | 18% | |
| Problem-solving “I have this problem — what fixes it?” | 16% | |
| Informational “How does this kind of product work?” | 24% |
What the AIs say
Real answers from the latest measurement in which Close appeared — the receipts behind the score.
Claude (Anthropic) · recommended · listed #1
"Which CRM is best when your team lives on the phone doing outbound calls?"
…choice matters a lot—generic systems slow you down with clicks and context-switching. Here's how the top options stack up: ## Top Picks **Close** - Built specifically for inside sales/phone-first teams - Built-in calling, SMS, and email in one interface - Predictive dialer and power dialer options - No need for third-part…
Gemini (Google) · recommended · listed #1
"Best CRM with built-in calling and SMS for a sales team of 10?"
…and complexity of Salesforce. Here are the four best CRMs with built-in calling and SMS for a team of 10, ranked by use case. --- ### 1. Close CRM (The Best Overall for Outbound Sales) Close was built specifically for inside sales teams who live on the phone and SMS. Unlike other CRMs where calling and SMS feel like bolted-o…
Gemini + web search · recommended · listed #1
"We want to buy a CRM that includes phone dialing and texting for ten reps. Which one?"
…The three best CRM setups that include calling and texting are categorized below by your team's budget and sales style. --- ### Option 1: Close CRM ***Best Overall for High-Velocity Outbound Sales*** If your reps spend their days actively cold-calling, texting, and running multi-channel follow-up sequences, **Close** is the…
ChatGPT (OpenAI) · recommended · listed #1
"We want to buy a CRM that includes phone dialing and texting for ten reps. Which one?"
…r a full inbound/marketing CRM. For a 10‑rep sales team that needs built‑in dialing and texting, the three best choices to evaluate are: - Close (best for outbound-heavy teams) - Why: built-in power dialer, local presence, MMS/SMS, automatic call logging, call recording, sequences, strong reporting — all designed for ins…
ChatGPT + web search · recommended · listed #1
"Which CRM is best when your team lives on the phone doing outbound calls?"
Short answer — it depends on scale and priorities, but for teams that “live on the phone” the usual winners are: - Close — best all‑in‑one for SMB inside‑sales/high‑volume outbound: native power/predictive dialer, voicemail‑drop, call recording, AI notetaker and built‑in SMS so reps never leave the…
Perplexity · recommended · listed #1
"Pipedrive vs Close for outbound sales?"
For **outbound sales**, **Close** is usually the better fit if your team does a lot of **calling, SMS, and sequence-driven prospecting** inside the CRM.[1][2][8][13] **Pipedrive** is stronger if you want the **b…
Where the AIs get it from
Domains cited by search-backed answers that mentioned Close (68 answers, 2026-08-01). Your own domain is highlighted — presence in the others is the GEO opportunity.
| Cited domain | Answers citing it |
|---|---|
| youtube.com | 40 |
| reddit.com | 38 |
| g2.com | 34 |
| close.com own domain | 22 |
| monday.com | 21 |
| pipedrive.com | 21 |
| zapier.com | 20 |
| prospeo.io | 19 |
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Head-to-head: Close vs HubSpot · Close vs Pipedrive · Close vs Salesforce — or the full CRM / Sales Software leaderboard.
Data from run #65. Methodology