Nutshell vs Salesforce
AI visibility head-to-head, CRM / Sales Software — run #65 (2026-08-01). Salesforce leads with statistical confidence (non-overlapping 95% CIs).
Nutshell
8.2
95% CI3.4–14.8
Industry rank#15
perplexity20.7
google-search13.3
openai-search15.8
openai8.1
anthropic7.8
google5.2
vs
Salesforce · leads
47.9
95% CI45.2–50.6
Industry rank#3
perplexity44.3
google-search45.7
openai-search49.7
openai49.0
anthropic41.9
google46.6
By question type
Share of answers mentioning each brand, split by the intent behind the question. The panel asks 10 prompts of each type, so a lead here shows where one brand wins — not just that it wins overall.
| Question type | Nutshell | Salesforce |
|---|---|---|
| Recommendations “What's the best option for me?” | 3% | 58% |
| Comparisons “How do the top options stack up?” | 0% | 30% |
| Ready to buy “Which one should I actually get?” | 7% | 40% |
| Problem-solving “I have this problem — what fixes it?” | 6% | 56% |
| Informational “How does this kind of product work?” | 8% | 78% |
Bold marks the higher point estimate; the headline verdict above uses non-overlapping confidence intervals. Methodology
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