Chase (banking) vs Citi (banking)
AI visibility head-to-head, Consumer Banking — run #76 (2026-08-01). Chase (banking) leads with statistical confidence (non-overlapping 95% CIs).
Chase (banking) · leads
38.7
95% CI36.2–40.8
Industry rank#1
perplexity40.3
openai-search32.1
google-search44.8
openai36.2
anthropic40.7
google46.2
vs
Citi (banking)
11.9
95% CI10.4–13.4
Industry rank#14
perplexity12.4
openai-search14.6
google-search15.0
openai11.7
anthropic13.5
google11.9
By question type
Share of answers mentioning each brand, split by the intent behind the question. The panel asks 10 prompts of each type, so a lead here shows where one brand wins — not just that it wins overall.
| Question type | Chase (banking) | Citi (banking) |
|---|---|---|
| Recommendations “What's the best option for me?” | 73% | 7% |
| Comparisons “How do the top options stack up?” | 30% | 10% |
| Ready to buy “Which one should I actually get?” | 20% | 1% |
| Problem-solving “I have this problem — what fixes it?” | 22% | 2% |
| Informational “How does this kind of product work?” | 46% | 12% |
Bold marks the higher point estimate; the headline verdict above uses non-overlapping confidence intervals. Methodology
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