Capital One (banking) vs Citi (banking)
AI visibility head-to-head, Consumer Banking — run #76 (2026-08-01). Capital One (banking) leads with statistical confidence (non-overlapping 95% CIs).
Capital One (banking) · leads
29.1
95% CI26.7–31.3
Industry rank#3
perplexity34.1
openai-search26.3
google-search41.8
openai23.8
anthropic29.6
google45.7
vs
Citi (banking)
11.9
95% CI10.4–13.4
Industry rank#14
perplexity12.4
openai-search14.6
google-search15.0
openai11.7
anthropic13.5
google11.9
By question type
Share of answers mentioning each brand, split by the intent behind the question. The panel asks 10 prompts of each type, so a lead here shows where one brand wins — not just that it wins overall.
| Question type | Capital One (banking) | Citi (banking) |
|---|---|---|
| Recommendations “What's the best option for me?” | 69% | 7% |
| Comparisons “How do the top options stack up?” | 23% | 10% |
| Ready to buy “Which one should I actually get?” | 19% | 1% |
| Problem-solving “I have this problem — what fixes it?” | 38% | 2% |
| Informational “How does this kind of product work?” | 19% | 12% |
Bold marks the higher point estimate; the headline verdict above uses non-overlapping confidence intervals. Methodology
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