American Express vs Chase
AI visibility head-to-head, Credit Cards — run #72 (2026-08-01). Current scores are statistically indistinguishable (overlapping 95% CIs).
American Express
29.4
95% CI27.0–31.4
Industry rank#4
perplexity26.9
google-search37.7
openai-search27.1
google37.0
openai27.6
anthropic27.2
vs
Chase
34.1
95% CI31.3–36.1
Industry rank#2
perplexity34.3
google-search46.5
openai-search32.8
google44.0
openai31.3
anthropic31.8
By question type
Share of answers mentioning each brand, split by the intent behind the question. The panel asks 10 prompts of each type, so a lead here shows where one brand wins — not just that it wins overall.
| Question type | American Express | Chase |
|---|---|---|
| Recommendations “What's the best option for me?” | 40% | 59% |
| Comparisons “How do the top options stack up?” | 22% | 22% |
| Ready to buy “Which one should I actually get?” | 21% | 22% |
| Problem-solving “I have this problem — what fixes it?” | 20% | 23% |
| Informational “How does this kind of product work?” | 26% | 27% |
Bold marks the higher point estimate; the headline verdict above uses non-overlapping confidence intervals. Methodology
Wondering how your own brand stacks up?
See exactly what ChatGPT, Claude, Gemini, and Perplexity say about any brand — yours, a client's, a rival's. Free baseline scan, no credit card.
Scan your brand free →