SugarCRM

Rank in CRM / Sales Software

#14

Global visibility score

11.6

95% CI9.3–13.7

Score over time

Shaded band = 95% bootstrap confidence interval. Orange markers = methodology events (model releases, panel versions). How this works

Perplexity

9.4

Mention rate9%

Position score0.17

Recommended6%

ChatGPT (OpenAI)

13.2

Mention rate14%

Position score0.22

Recommended7%

Claude (Anthropic)

5.9

Mention rate2%

Position score0.20

Recommended1%

Gemini (Google)

8.4

Mention rate1%

Position score0.31

Recommended0%

What the AIs say

Real answers from this week's measurement in which SugarCRM appeared — the receipts behind the score.

Claude (Anthropic) · recommended · listed #3

"What are the best open or affordable alternatives to the big CRM vendors?"

…e CRM** – Free for up to 250 contacts, simple and clean interface **Open-source (self-hosted or hosted)** - **SuiteCRM** – Fork of the old SugarCRM community edition, fully open-source, quite mature - **EspoCRM** – Lightweight, modern UI, good API, active development - **Odoo CRM** – Part of the broader Odoo suite; free commu…

Gemini (Google) · listed #2

"CRM with unlimited contacts on the free tier — what exists?"

…you own the server, there are zero limits on contacts, users, or emails. * **SuiteCRM:** The most robust open-source CRM. It is a fork of SugarCRM and is incredibly powerful, though the interface looks a bit dated. * **EspoCRM:** Very lightweight, fast, and has a much more modern user interface than SuiteCRM. Highly recomm…

ChatGPT (OpenAI) · listed #1

"What are the best open or affordable alternatives to the big CRM vendors?"

…pe, with strengths, weaknesses, and recommended use cases. Open‑source (self‑host or pay for hosted support) - SuiteCRM - Mature fork of SugarCRM Community. Full feature set (sales, marketing, service, reporting, workflows). - Pros: very feature‑rich, large community, good for custom workflows. - Cons: older UI, require…

Perplexity · listed #1

"What are the best open or affordable alternatives to the big CRM vendors?"

…. They generally require more technical setup and hosting. **Strong open-source options to evaluate:** - **SuiteCRM** - Fork of older SugarCRM; mature and widely used. - Pros: Highly customizable, on‑prem/self‑host, no per‑user license fees; large ecosystem. - Cons: UI feels dated; you’ll likely need technical he…

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Data from run #5. Methodology