Esurance #14 in Car Insurance (US)
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Score over time
Shaded band = 95% bootstrap confidence interval. Orange markers = methodology events (model releases, panel versions). How this works
By model
ChatGPT (OpenAI)
Claude (Anthropic)
Gemini (Google)
Perplexity
By question type
Where Esurance shows up, by the intent behind the question. Every car insurance (us) panel asks the same balanced mix — 10 prompts per type — so these rates are directly comparable. A gap here (strong on recommendations, invisible on comparisons) is where AI visibility is being won or lost.
| Question type | Mentioned | Recommended |
|---|---|---|
| Recommendations “What's the best option for me?” | 0% | |
| Comparisons “How do the top options stack up?” | 0% | |
| Ready to buy “Which one should I actually get?” | 0% | |
| Problem-solving “I have this problem — what fixes it?” | 0% | |
| Informational “How does this kind of product work?” | 0% |
What the AIs say
Real answers from the latest measurement in which Esurance appeared — the receipts behind the score.
Claude (Anthropic) · listed #2
"Between Amica and Esurance, which one has better customer satisfaction ratings?"
# Amica vs. Esurance: Customer Satisfaction **Amica** generally has significantly better customer satisfaction ratings compared to Esurance. Here's how they typically compare: ## Amica - Consistentl…
Gemini (Google) · listed #2
"Comparing Amica and Esurance, who scores higher on customer satisfaction?"
When comparing customer satisfaction, **Amica scores significantly higher than Esurance** (which has been phased out and integrated into its parent company, Allstate). Amica is widely regarded as an industry leader in customer service, consistently ranking at or ne…
ChatGPT (OpenAI) · listed #2
"Comparing Amica and Esurance, who scores higher on customer satisfaction?"
…, Consumer Reports and similar industry studies), Amica consistently ranks near the top for customer satisfaction and claims service, while Esurance generally scores at or below the industry average. If you want I can pull the latest specific scores for a particular line (auto or homeowners) and year. Which product and timefra…
Perplexity · listed #2
"Comparing Amica and Esurance, who scores higher on customer satisfaction?"
**Amica** scores higher on customer satisfaction than **Esurance** in the search results provided, but the strongest direct evidence here is that Amica ranks at or near the top in multiple J.D. Power studies while no comparable Esurance custome…
Where the AIs get it from
Domains cited by search-backed answers that mentioned Esurance (6 answers, 2026-08-01). Your own domain is highlighted — presence in the others is the GEO opportunity.
| Cited domain | Answers citing it |
|---|---|
| amica.com | 6 |
| insure.com | 6 |
| autoinsurance.com | 6 |
| insurify.com | 6 |
| thezebra.com | 6 |
| coveragecat.com | 6 |
| wallethub.com | 6 |
| bbb.org | 6 |
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Head-to-head: Esurance vs GEICO · Esurance vs State Farm · Esurance vs USAA — or the full Car Insurance (US) leaderboard.
Data from run #86. Methodology